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Horrible customer service . They sell you a good story at first then they fail to follow thru promptly. They don't respond to messages and don't give any answers unless you go in and confront them face to face. And even then they always have an excuse . Really...
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Bound Brook, New Jersey
#826153
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I went for a oil change and to have them check a knocking noise in there rear, they were addament it ws the brakes. I agreed to have them done, they had the car all day said it would be ready @2, got there it wasnt didn't leave until 430. before leaving they took the...
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#335685
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This company starts out trying to squeeze you for over $1,000 when you come there. They have no intention of doing the work that you ask for. They didn't fix my van. I paid cash..but they did not even order the part. Then they refused to give a refund. It's been 2...
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#183955
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I went to Global Auto Mall today for my 1st service. When I got my car back, some *** had stolen my CD case and 30 CD's which I has left on the front seat. When I confronted the service manager about the theft, he said "too bad", and left little hope of...
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Anonymous
Patriot One

What do you expect from a car dealership that\'s owned by a couple of lawyers? Can anything ethical come from a couple of lawyers, specially if they own a car dealership? Pl...

Anonymous
don

Thank for the heads up!

#118122
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i bought used car a little over a year ago and it has been in shop for same thing over six times. The first time being within first 30 days. Never afford a different car or a loaner car to drive. At first was being charged for service til i protested. Once i went to...
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littleladyt
littleladyt

I agree that the mechanics and the other staff at Global Auto Mall are incompetent. I told them i needed a new power steering pump and wanted it changed. Instead they decide...

#112448
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We went to look at a new Santa Fe. Salesman Lenny...what a piece of work. He took our car keys under the premise of letting the shop do an estimate on trade in. After I told them we were through shopping and wanted to leave, he refused to give my keys back. He offered...
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Anonymous
GM

They wouldn't follow Kia's direct request to help a customer. They wouldn't help the customer to fix the issue. They wouldn't trust customer's complaint about a car. They will...

Anonymous
Didn't put oil in

if you think that is something. While i was there i overheard one of the workers tell another worker that a customer brought her car in for an oil change. they drained the o...

#109585
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Chevrolet Cruze Review

Global Auto Mall
#725250
1.0
Details
We were lied to by our salesperson. We were told we were buying a certified preowned, one of the only requirements we had for our used car. After the check engine light came on after only 4 months and we brought the car in to be fixed were we told it was not a certified preowned! Basically, the salesman lied and all information on the car was false. Now, were stuck with a worthless car.
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