My family and I came to Global Auto Mall with the intent of purchasing a used car. We were first greeted by the employee Ken "Guy" Harris who toured us around a used 2016 Volkswagen Jetta. He provided us with his phone number to contact him. We initially reached out to...Read more
North Plainfield, New Jersey
Horrible customer service . They sell you a good story at first then they fail to follow thru promptly. They don't respond to messages and don't give any answers unless you go in and confront them face to face. And even then they always have an excuse . Really...Read more
Bound Brook, New Jersey
Chevrolet Cruze Review
We were lied to by our salesperson. We were told we were buying a certified preowned, one of the only requirements we had for our used car. After the check engine light came on after only 4 months and we brought the car in to be fixed were we told it was not a certified preowned! Basically, the salesman lied and all information on the car was false. Now, were stuck with a worthless car.
Hillside, New Jersey
I went for a oil change and to have them check a knocking noise in there rear, they were addament it ws the brakes. I agreed to have them done, they had the car all day said it would be ready @2, got there it wasnt didn't leave until 430. before leaving they took the...Read more
This company starts out trying to squeeze you for over $1,000 when you come there. They have no intention of doing the work that you ask for. They didn't fix my van. I paid cash..but they did not even order the part. Then they refused to give a refund. It's been 2...Read more
I went to Global Auto Mall today for my 1st service. When I got my car back, some *** had stolen my CD case and 30 CD's which I has left on the front seat. When I confronted the service manager about the theft, he said "too bad", and left little hope of...Read more
i bought used car a little over a year ago and it has been in shop for same thing over six times. The first time being within first 30 days. Never afford a different car or a loaner car to drive. At first was being charged for service til i protested. Once i went to...Read more
We went to look at a new Santa Fe. Salesman Lenny...what a piece of work. He took our car keys under the premise of letting the shop do an estimate on trade in. After I told them we were through shopping and wanted to leave, he refused to give my keys back. He offered...Read more
Do you have something to say about Global Auto Mall? What happened? What can we help you with?